Bookings an appointment during COVID-19
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We are now taking bookings by appointments ONLY, no WALK-IN service will be provided.
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You should come alone or escorted by one person from the same household only if necessary/guardian
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Please come to the clinic by car or taxi if possible, or walk
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You will be advised to wait outside the clinic until the time of the appointment
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On entering the clinic your temperature will be checked
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You will be asked to wash your hands or used hand steriliser.
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You will be asked to fill a questionnaire prior to your appointment. Your appointment will be confirmed once you emailed the questionnaire back to as via email. Our Email address is:
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Maintaining our new safety measures also means we will not be able to see as may patients each day. Therefore, we are now taking late cancellation very seriously.
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You will be asked to pay through the phone once your appointment is confirmed. And we have a 24 hours late cancellation policy.
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Thank you for understanding
COVID-19 Risk Assessment Questionnaire
Patient name: Patient contact details:
Patient DOB: Pre appointment date:
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Have you tested positive for COVID-19 in the last 14 days? Y/N
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Are you waiting for a COVID-19 test or the results? Y/N
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You have fever or have you felt hot or feverish recently (14/21 days)? Y/N
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Temperature above 37.5 degrees? Y/N
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Are you having shortness of breath or breathing difficulties? Y/N
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Do you have a cough? Y/N
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Any other flu-like symptoms such as gastrointestinal upset, headache or fatigue? Y/N
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Have you experienced recent loss of taste or smell? Y/N
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Are you in contact with any confirmed COVID-19 Positive patients? Y/N
Patients who are well but who have a sick family member at home with COVID-19 should consider postponing elective treatment.
Based on your activity over the last 4 weeks how would you subjectively classify your risk of being exposed to or infected by COVID-19 (Please tick)
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High risk -- Front line healthcare worker or confirmed case of infection at home
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Moderate risk-- Key worker in contact with public but without symptoms or known exposure to an infected individual
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Low risk -- Have been isolated/in lockdown alone or with family members with minimal social contact and no known exposure to an infected individual
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Previously infected and recovered -- confirmed by hospital testing with documentation (please bring documentation with you when attending)